Quality, Experience, Excellence, in Industry SERVICE
High quality service is only possible with highly experience of our personal and his we can help the staff to our Customer any time wherever you are in proactive mode with:
- responsive approach,
- continious operation,
- tailored service contracts,
INSTALLATION of freze-dryers
The Criofarma personal provide faster, easier and efficient on site operations of freeze-drying equipments installation to assure a successful start-up.
The Criofarma personal Supervise the following step to reaching maximum quality and benefits:
- site safety and efficiency,
- contractors and subcontractors if required,
- delivery and unloading,
- inspect materials and equipment,
- quality of construction and assembly,
- utilities arrangemnet,
- equipment setting to work,
- qualification and acceptance Tests.
CONSULENCE
The Criofarma personal provide a complete a wide range of consulence.
Consulence tailored on customer needs in order to to maximise your investment during a total life cycle equipment:
- freeze-drying,
- efficient on site plant operations,
- freeze-drying equipments,
- ifaster and easier installation,
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TRAINING
The Criofarma personal provide a complete a wide range of consulence.
Training tailored on customer needs in order to to improve your personal during a total life cycle equipment. We can provide training organized in :
- In classroom,
- On the job,
- On the test palnt,
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RENTAL Plants
The Criofarma offers the possibility of renting a Freeze dryer plants.
This service proposed by Criofarma allowing our customers to perform :
- test the equipment,
- test plant location,
- pilot testing of a process,
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AFTER SALE : MAINTENANCE
The Criofarma provide a complete a wide range of After Sales Maintenance.
After sale Maintenance Services tailored on customer needs in order to to maximize your investment during a total life cycle freeze-drying equipment.
ENGINEERING
The Criofarma provide a complete a wide range of Engineering Service.
Engineering Services improve a range of opportunities of our customer in order to to maximize their investment during a total life cycle freeze-drying equipment.
CALIBRATION
Crioframa can provide you with procedures calibration Service and perform calibration Service of your instruments with highly qualified technicians..
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ADVANCE REPLACEMENT
To maintain original manufacturer specifications of front of a fault of some parts of your freeze-dryer equipment, Criofarma in order of our clear philosophy on spare parts and to minimise your downtime and maximising your performance create the Advance Replacemenrt Spare Parts that consist in leading supplier in primary packaging in advance to the substitution of demage part.
As the equipment, IMA EDWARDS is the partner of choice in spare parts support. Our clear philosophy on spare parts is to minimise your downtime while maximising your performance. After each maintenance activity, our spare parts supply chain provides short lead times for acquiring original, high quality spare parts. Dedicated logistics representatives are committed to delivering what we promise.
EMERGENCY CALL
If you are in emergency for fault of freeze-dryer equipment or emergent need for spare parts during the close of our office of during the summer holiday or Chistman period , you can reach the After Sales Division on our emergency cell phone or through e-mail as follows.
Tel +39 011 4701769 E-mail criofarma@criofarma.IT
ON CENTER MAINTENACE CONTRACT
The Crioframa On-Center Maintenance Contract Service experience has been built-up over many years decades of supplying and servicing process plant across the World.
This service guarantee specialized service technicians with up-to-date knowledge . A single point of contact gives you access to expert equipment maintenance and repair part of equipment and spare parts, made directly in the Criofarma plant. Spare parts are NOT included.
ON SITE MAINTENACE CONTRACT
The Crioframa On-Center Maintenance Contract Service experience has been built-up over many years decades of supplying and servicing process plant across the World.
This service guarantee specialized service technicians with up-to-date knowledge . A single point of contact gives you access to expert equipment maintenance and repair part of equipment and spare parts, made directly in the Criofarma plant. Spare parts are NOT included.
PREVENTIVE MAINTENACE CONTRACT
The Criofarma Preventive Maintenance Contract Service Programme is designed to improve the overall availability of your production equipment and to reduce service costs..
This service proposed by Criofarma, became from a long experiences of our personal and allow our customers to perform:
- Scheduled preventive maintenance ,
- Scheduled maintenance parts ,
- Performance assurance checks ,
- Performance improvement reviews ,
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REMOTE MAINTENACE CONTRACT
During the standard working time , you can reach the After Sales Division on our emergency cell phone or through e-mail as follows:
Tel +39 E-mail criofarma@TINI.IT